Top » Money: Finance & Taxes

what's going on in a collection agency

Any of you who've been seriously delinquent on a bill know the feeling: The phone rings, your stomach knots, and you let the machine pick up, because you know who's on the other end--a collection agency person. iVillage.com offers this article to give you a little insight into exactly what's going on at that faceless harassment, er, collection service. Did you know, for example, that the phone dialing's done primarily by a computer? Or that the annual turnover rate's a sky-high 40 to 80%? After checking out the article, follow the author's advice and follow the link to the debt discussion board at http://boards1.ivillage.com/messages/get/mldishingdebt12.html to talk about how you plan to end all those collection calls--by getting out of debt, once and for all.

Thu, 23 Dec 1999 09:42:03 -0800